Auna’s Telemedicine App
July 2020 to July 2021
How might we simplify healthcare access and management to seamlessly integrate it into the modern, fast-paced lifestyle of it’s clients?
Auna’s App addresses the challenge of accessibility to healthcare by providing a comprehensive, user-friendly platform that allows patients to manage appointments, access medical records, and even consult with healthcare providers virtually. Aiming to simplify and improve the overall healthcare experience for individuals.
Challenge
Auna’s challenge revolved around the modern, fast-paced lifestyle that often relegates crucial tasks, like attending medical appointments, to a secondary priority. In today's world, where time seems scarce and demands are incessant, individuals often find it challenging to allocate time for healthcare in their daily commitments.
Solution
Making healthcare accessible through Auna’s App, which by offering patients an intuitive solution, allowing them to manage medical appointments, consultations, and access their health records remotely.
Key results
Enhanced Appointment Management: Over 80,000 appointments have been scheduled through the app in the first 2 years since it was launched, reducing the need for physical visits or phone calls to the clinic.
Improved Patient-Clinic Interaction: verifying medical coverage, scheduling appointments, and prepaying doctor visits simplifies the interaction between Auna’s clients and it’s clinics, reducing waiting times and long queues.
Comprehensive Access to Medical Information: Users can view past and future appointments, check prescribed tests or exams, and review their medical prescriptions within one application.
